Focallure is a newcomer to the market of skincare and makeup products. High quality and effectiveness of its products help the brand catch more and more loyal customers every day. Only 100% natural and absolutely safe ingredients are used in the manufacturing process. No animal testing is applied. That said, Focallure provides a good option when it comes to selecting a proper skincare solution. Along with some products designed for the face, lips and eyes, the company offers numerous makeup tools, skin care remedies and teeth whitening substances.
The whole range of the company’s topical products can be ordered from the official Focallure website. Customers will appreciate moderate prices ranging from about $10 (makeup) to $60 (makeup tools and skincare remedies). All products are claimed to be covered by a satisfaction guarantee, so a customer can easily return its purchase (sealed or empty) to get their money back in case any issues occur. For promotional reasons, the company offers free shipping for orders over $25. Given discounts are often available for some products, the brand’s line is really worth paying attention.
The company’s dedication to creating safe and highly effective skin remedies is another market edge of this new brand. Each and every product the manufacturer creates is strictly tested for compliance with the industry’s quality standards. Focallure asserts it has developed a proprietary method of testing new formulations to make sure they are safe and healthy enough. As a result, you can hardly find any complaints for now.
Focallure’s Face Line
Focallure’s facial line includes three topical products: face setting powder, foundation stick and a concealer. Three shades are available for each of them. Focallure claims its Foundation Setting Powder contains no parabens, phthalates and sulfates. It costs $15. Face Contour Highlighter costs $18 and reportedly contains no paraben too. Additionally, this is a non-creasing, non-greasy and odorless substance. Complete Coverage Concealer is the third element of this line. It contains peptides to maintain the skin’s elasticity and preserve its youthful look. It costs $13.
Focallure’s Lipstick Line
Focallure’s lipsticks are easy to use and provide natural colors and water resistance. The line consists of two products: Matte Lipstick is a pencil-style tool. According to the manufacturer, the formulation contains no parabens, phthalates or sulfates. 12 shades are available. It costs $13. Matte Liquid Lipstick. Its ‘liquid-to-matte’ formula provides intense and durable colors. The product contains no parabens, phthalates or sulfates. 12 shades are available. It costs $14.
Focallure’s Eyes Line
There are several Focallure’s eye-makeup products providing the whole range of daily care your eyes may ever need. Ultimate Eyeshadow Palette is presented by four major tones. Each palette goes with 10 eye shadows including matte, sparkle and shimmer ones. It costs $18. Waterproof Eyeliner Pencil is a water-, smudge- and sweat-proof product that costs $17. Double-Take Brow Pencil is a retractable pencil tool. You can choose from three colors. Contains no parabens, phthalates or sulfates. It costs $16. Long-Wear Gel Liner is a durable, gel-based formula available in five colors. On the manufacturer’s official website, it costs only $9.
Checking Focallure’s Customer Service
To find out how good Focallure’s customer service is, one can try to make some attempts to contact their representatives. The first option anyone would look for is the Contact page of the official website. Unfortunately, you will find no phone numbers there, only a request form. Of course, this kind of approach does not add to the company’s credibility. Generally, customers want to know that the brand they buy from is really legitimate and trustworthy. So it always makes sense to check if the company reveals the location of its offices and facilities or how easily you can reach them via email.
The company’s Facebook page works though, so we contacted Focallure this way. Once asked, the representative responded there are no phone numbers clients could use for their inquiries. Additionally, we got no clear confirmation of the claim we deal with a US-based company. Some questions on product descriptions remained unanswered too. So the quality of Focallure’s customer service is rather questionable.
Focallure’s Customer Satisfaction Policy
As mentioned before, some of the manufacturer’s ads claim it provides 100% return and refund guarantee. However, the subject is worth further investigating. Already in the beginning of the text found on the page named ‘Refund Policy’, the manufacturer warns all its products are sold on ‘as is’ terms and customers assume the whole responsibility for their purchases. Along with that, some hypothetical refund options are listed there too.
However, if you have received a damaged package, there are relevant instructions on the website about what you should do in this case. You can expect only item replacement though; no money-back opportunities are provided by the company. Anyways, it is always recommended to send an inquiry at if you have already faced some problems with the brand’s products or are only considering the possibility to buy something.
Is Ordering From Focallure a Good Idea?
Overall, Focallure offers a number of rather catching cosmetic solutions. Prior to rush into the purchase process and pay them money, it is reasonable to consider all the issues examined above to avoid disappointment. The refund policy should be your #1 concern in this case. Consider also how comfortable you are with the prices offered on the website.
Every customer may act on their own discretion. Some opt to take a chance and buy something they like, while others will prefer to find a more secure place for shopping.
Notice also that the reasoning provided in the above article is based only on the information currently available on the Focallure’s official website, which is subject to changes. So please, visit www.shopfocallure.com to know more on what the manufacturer offers at the moment. Chances are, you can take advantage of a really lucrative promotion balancing the risks involved.