Those who have spent some time looking for a solar company are aware that several providers act in this sphere and seem to be providing almost the same services. So, what firm is the most suitable for clients? We carried out some research in order to reveal the truth and applied complex criteria. As per our findings, SolarCity is one of top organizations in this sphere in relation to the benefits provided to purchasers.
Payment Methods Variety to Meet Customers’ Needs.
The firm is notable for a wide range of outpayment methods which can suit every client who is going to make use of sunlight power. The financing methods accessible are to meet people’s different expectations and income. The list of outpayment methods incorporates SolarLease, SolarPPA (Power Purchase Agreement), buying, and various loaning models. The enterprise gives the opportunity to its clients to rent solar panel systems and make monthly payments which are fixed. Thus, clients can obtain free station servicing within the whole period of the lease. The SolarPPA payment method is about the chance to stick to a monthly rate for the time of the contract with no probable advances in prices. Among the privileges of choosing SolarPPA is the apparatus installation of the equipment without preliminary costs to the client. If you select this option, you should remember that SolarCity possesses this station, and clients are to avoid asserting nationwide and state incentives. It is the firm who is entitled to operate the system. If you wish to buy your apparatus at once you will gain long-range savings and twenty years of supporting and controlling the sun station.
SolarCity’s policy is to be open in relation to agreements. Undoubtedly, it is beneficial for those clients who want to obtain all the necessary information prior to buying SolarCity’s products. Some agreement terms involve locked-in rates after entering a contract, roof repair provided by the organization on condition damage is done during the apparatus installation or dismantlement, and special services for those who sell their house before the termination of the contract.
Availability Throughout the Country.
SoliarCity is one of the most significant sun-power companies across the country. It acts in 20 states, so clients from many areas can take advantage of sunlight power. The list of states is as follows:
- New Mexico;
- New Jersey;
- Washington D.C.;
- New York;
- Rhode Island;
- New Hampshire;
Prices and Refund Organization.
Those who want purchase a SolarCity station have three options which differ in relation to prices and services.
- $0 Down Solar Lease. You must pay for the power your apparatus is going to generate per month plus the lease fee. Here locked-in low rates and twenty-year protection program are counted. The firm asserts that 95% of its clients will be able to reap benefit from a lease.
Solar Power Purchase Agreement (PPA). With this agreement, you will be able to acquire sun’s power that is provided with equal to the market prices set rate – sometimes, it may be less.
Straightforward purchase. In this option, a client will have to pay for the equipment and installation services in advance. Still, the firm states this money will be compensated in ten years or even less. Moreover, you will be able to get a 30% or more annual tax reduction. This type of agreement incorporates a 30-year plan to protect the system.
Back on the first option, SolarCity says that the set-up will be free of charge, and, moreover, monitoring, repair, and insurance is also free. In brief, the enterprise declares that all you have to do is to pay for the power derived from the station.
All the systems installed by SolarCity have a 100% exploitation guarantee. Otherwise, clients are to call at (888) 765-2489 and correct the problem.
Attention: when this review was written, an average bill would be higher by $15 if a customer did not sign up for automatic outpayments.
The Image of SolarCity.
As Better Business Bureau says, the enterprise can boast an A+ rating judging by the closed complaints during the last 3 years – there are approximately a hundred of such cases. As SolarCity states, they have about 90,000 of clients most of whom are content with the stock and services provided.
In spite of these statements, you can find hundreds unresolved complaints online. The majority of them pertain to insufficient services, inferior installation quality, high-pressure sales tactics90, and concealed fees in agreements.
SolarCity is one of the participants in a class of legal arguments. The firm’s investors accuse it of incorrect and deceiving information pertaining to the money matters. Besides, there is a Federal inquiry concerning the appropriate market price of the goods. It is claimed that clients sometimes pay 70% more than similar services cost.
On top of that, SolarCity won millions in stimulus money and public tax credits since 2008, yet the enterprise failed to earn proper income and reportedly lost more than $300 million. In this context, it seems like SolarCity outlived due to the finances taken from taxpayers, not performance. This issue makes one question whether the enterprise can stay in the market.
The firm says that the station is normally installed in one day while this does not imply you have a chance to employ it actually. The documents provide an approximate timeline, and you already expect service, but then you need to wait for 4 weeks or even more.
Sun’s power apparatus may seem to be a good investment option: they have low lock-in rates and have a positive impact on environment. However, you should think twice and consider all the details of your contract before you put your signature.